Your operation,
one source of insight
and action.
Lucendus offers a single platform that integrates EAM, CMMS, Inventory, Compliance, and Field Service operations. Lucendus is a system of record for your whole operation, but also integrates with the software and services you already use. Secure and trustworthy AI is built in, not added on. If your operation runs pumps, wards, runways, rolling stock, or agricultural operations, Lucendus delivers insights and actions to save you time, effort, and money.
AGRICULTURE
AIRPORTS
CONSTRUCTION
FACILITIES MGMT
FOOD PROCESSING
FOREST & BIODIVERSITY MGMT
HEALTH & AGED CARE
IT MANAGED SVCS
MANUFACTURING
MINING & EARTHWORKS
MUNICIPAL SERVICES
RAILWAYS
REAL ESTATE
SILVICULTURE
TRANSPORTATION
UTILITIESOne platform, structurally integrated.
Asset-rich operations have spent twenty years stitching together legacy categories. We built one platform that integrates them.
Asset of Record
The legacy stiched stackEach tool's own copy, kept in sync via integrations.
LucendusOne Asset Registry. Native. Every other surface reads from it.
Work Item
The legacy stiched stackA ticket here, a work order there, a case somewhere else.
LucendusOne unified WorkOrder model spanning incidents, requests, maintenance changes, inspections, compliance actions, and more.
Inventory
The legacy stiched stackInventory items cataloged, but divorced from their role and impact on work orders, asset maintainability, and compliance requirements
LucendusClose coupling of your inventory state with the rest of your operational needs while still offering advanced inventory management mechanisms and audit-quality record keeping.
Insight
The legacy stiched stackPulled from each tool's BI separately, joined in Excel.
LucendusLive realtime insights from one unified event stream and one semantic graph. Fresher insights result in better decisions.
AI
The legacy stiched stackOne bolted-on copilot per vendor.
LucendusOne AI host with context across the whole platform: assets, work, knowledge, sensors, and signals.
Compliance
The legacy stiched stackA paid tier on each vendor.
LucendusCompliance depends on the state of your vendors, partners, inventory, and work orders. Pre-packaged compliance packages and the ability to create your own compliance rules. Data stewardship aligned with GDPR and the EU AI Act for European customers, SOC-2 for US, and with regional data residency available.
Why the legacy stack falls short
Here's what "the legacy stitched stack" actually looks like in your operation today and the cost it imposes when you try to ask simple cross-cutting questions.
An EAM system that doesn't speak to the help desk
Maximo or SAP PM holds the asset master, but the ITSM tool that handles internal requests has its own copy. They drift.
Two systems of recordAn ITSM that doesn't know what an asset is
ServiceNow is great at routing tickets between humans. It can't tell you whether the failing pump has an open work order or a service contract.
Asset-blindField service in a separate system
SalesForce Field Service or ServiceMax run their own scheduling, against their own asset cache, with their own technician records.
Three IDs per asset.A BI tool reconciling in weekly or monthly batches
The dashboards live in Power BI or Tableau, against a stale extract from each. By the time the meeting starts, the numbers don't agree and opportunities to act have passed.
Delayed insights mean delayed action"AI" bolted onto each, separately
Each vendor ships an AI module that reads its own data. No vendor's AI sees the whole picture.
Multiple siloed 'copilots'Compliance as a paid add-on
Audit trails, data-residency controls, regulatory alignment (GDPR, EU AI Act, SOC-2) offer incomplete views sold as a tier upgrade.
You can't comply where you can't seeWhat you get on day one
- PillarData & IntegrationsNative adapters, MCP server + client, AI-assisted import, CMMS migration connectors, full data Provenance.
- PillarAsset ModelMulti-dimensional classification, linear / biological / OT assets, custom entity types, indoor + outdoor spatial.
- PillarService ManagementOne unified work-order model. Customer portal, email/chat/phone intake, SLAs, escalations, on-call & duty.
- PillarInventoryAdvanced inventory management integrated with work order flow, asset maintainability, and overseen by business and industry compliance rules.
- PillarAI & KnowledgeAI host across the platform. Knowledge base with RAG, lifecycle, deep asset binding. AI-templated onboarding.
- PillarAnalytics & ObservabilityBi-directional with Grafana, Prometheus, Datadog, SCADA, BMS. Signal-driven ticket generation. Configurable dashboards, reports, and PDFs.
- PillarAutomation & WorkflowsPer-tenant workflow engine. Fine-grained validation. Process diagrams. What-if process experiments.
- PillarGovernance & ComplianceFine-grained policies watch over your operations, partners, and vendors by tracking accreditations, licensing, and the business rules guiding your operational decisions. Field-level auditing of every action.
Onboarding at your pace from the data and tools you have today.
Bring your data in
AI-assisted import from spreadsheets, ERPs, CMMS exports (Maximo, Fiix, UpKeep, Limble), historians, IoT. Provenance is captured per record. What used to take a consulting engagement can be fast and self-directed.
Run your operation
One platform for asset, work, inventory, knowledge, on-call, and observability. The AI host reads across all of it; the workflow engine automates the routine; the audit log records everything.
Integrate, extend, prove
Our integrations work with your existing finance and business tools. Our MCP server securely exchanges Lucendus data with your AI tools. A field-level audit trail tracls every change. Server-generated PDF reports for regulators. Designed to operate alongside the systems you keep.
Let's talk
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