The Operations Intelligence Platform for Asset-Heavy Enterprises.
One platform that structurally integrates EAM, CMMS, ITSM, and field service. Lucendus is built event-native, AI-structural, and compliance-aligned from the inception. Not bolted on, not stitched together.
One platform, structurally integrated.
Asset-heavy operations have spent twenty years stitching together legacy categories. We built one platform that structurally integrates them.
Asset of Record
The legacy stiched stackEach tool's own copy, kept in sync via integrations.
Daurada PrimeOne Asset Registry. Native. Every other surface reads from it.
Work Item
The legacy stiched stackA ticket here, a work order there, a case somewhere else.
Daurada PrimeOne unified WorkOrder model spanning incidents, requests, maintenance changes, inspections, and more.
Insight
The legacy stiched stackPulled from each tool's BI separately, joined in Excel.
Daurada PrimeLive from one event stream and one semantic graph. No nightly extract.
AI
The legacy stiched stackOne bolted-on copilot per vendor.
Daurada PrimeOne AI host with context across the whole platform: assets, work, knowledge, sensors, and signals.
Compliance
The legacy stiched stackA paid tier on each vendor.
Daurada PrimeAligned with the frameworks that matter where you operate — GDPR and EU AI Act for European customers, SOC-2 alignment for US, with regional data residency. Built in from the inception, not as a tier.
Why the legacy stack falls short
Here's what "the legacy stitched stack" actually looks like in your operation today and the cost it imposes when you try to ask simple cross-cutting questions.
An EAM that doesn't speak to the help desk
Maximo or SAP PM holds the asset master, but the ITSM tool that handles internal requests has its own copy. They drift.
Two systems of recordAn ITSM that doesn't know what an asset is
ServiceNow is great at routing tickets between humans. It can't tell you whether the failing pump has an open work order or a service contract.
Asset-blindField service in a separate system
SalesForce Field Service or ServiceMax run their own scheduling, against their own asset cache, with their own technician records.
Three IDs per asset.A BI tool reconciling all of it on Tuesdays
The dashboards live in Power BI or Tableau, against a stale extract from each. By the time the meeting starts, the numbers don't agree.
4-hour reconciliation cost"AI" bolted onto each, separately
Each vendor ships an AI module that reads its own data. No vendor's AI sees the whole picture.
Four siloed copilotsCompliance as a paid add-on
Audit trails, data-residency controls, regulatory alignment (GDPR, EU AI Act, SOC-2) — sold as a tier upgrade by most platforms.
Compliance taxWhat you get on day one
- PillarData & IntegrationsNative adapters, MCP server + client, AI-assisted import, CMMS migration connectors, full data Provenance.
- PillarAsset ModelMulti-dimensional classification, linear / biological / OT assets, custom entity types, indoor + outdoor spatial.
- PillarService ManagementOne unified work-order model. Customer portal, email/chat/phone intake, SLAs, escalations, on-call & duty.
- PillarAI & KnowledgeAI host across the platform. Knowledge base with RAG, lifecycle, deep asset binding. AI-templated onboarding.
- PillarAnalytics & ObservabilityBi-directional with Grafana, Prometheus, Datadog, SCADA, BMS. Signal-driven ticket generation. Configurable dashboards, reports, and PDFs.
- PillarAutomation & WorkflowsPer-tenant workflow engine. Fine-grained validation. Process diagrams. What-if process experiments.
- PillarGovernance & ComplianceFine-grained access policies. Field-level audit. Data residency where you need it. GDPR-aligned by default; EU AI Act-ready for European deployments.
Three phases. Progressive onboarding. No rip-and-replace.
Bring your data in
AI-assisted import from spreadsheets, ERPs, CMMS exports (Maximo, Fiix, UpKeep, Limble), historians, IoT. Provenance is captured per record. What used to take a consulting engagement takes days.
Run your operation
One platform for asset, work, knowledge, on-call, and observability. The AI host reads across all of it; the workflow engine automates the routine; the audit log records everything.
Integrate, extend, prove
Our MCP server exposes Daurada to your AI tools, securely. Webhook events on every entity. Field-level audit trail. Server-generated PDF reports for regulators. Designed to operate alongside the systems you keep.
Domain de la Daurada
Our reference operation, and a sample tenant that you can try out, is a destination winery on the Costa Daurada. In a single business it runs vineyard blocks (with soil-moisture sensors and Netafim irrigation controllers), wine production (Bucher presses, KHS bottling, Fanuc palletizer), barrel cellars (Carel HVAC), nine event spaces (weddings, masterclasses, the harvest festival), a CHP cogeneration engine with Tesla Powerwall, and a fleet of LandCruisers and Sprinters.
One Daurada Prime tenant. One Asset Registry covering agriculture, manufacturing, hospitality, energy, fleet — all classified across the dimensions that matter to the operator. One on-call structure with three pools. One audit trail. One AI host that can answer questions across all of it.
That's the test. If your operation is any one of those things, Daurada handles it. If your operation is several of them at once, and most asset-heavy operations are, then Daurada is the only platform built for that.
What we mean when we say AI-native, compliance-aware, and built for the long haul.
Architecture horizon
The legacy wayArchitect for ten months. Add-ons upon add-ons.
The Lucendus WayArchitected with operator experience from the start and for the long haul.
AI placement
The legacy wayCosmetic. A chat panel on top.
The Lucendus WayStructural. AI as an integral part of the design, reading the same event stream with a view across all stored data.
Compliance
The legacy wayA paid tier.
The Lucendus WayA built-in feature. Data close to you. Audit-ready by default. Local-framework aware (GDPR, EU AI Act, SOC-2 alignment).
Source of truth
The legacy wayThe nightly extract
The Lucendus WayEvent streams, data provenance notations, and no double bookkeeping.
Output
The legacy wayMore dashboards.
The Lucendus WayAI-assisted Insight, Action, and Resolution.
Shape the Future of Operations Intelligence
We're working with a small cohort of operations leaders to build Lucendus against real data, real problems, and real workflows. In exchange for your time and candor, you get lifetime early-access pricing and direct influence over the roadmap.
- Lifetime early-access pricing — locked for the duration of your relationship
- Direct roadmap influence — your problems drive prioritisation
- Platform configured against your actual data — not a demo environment
- Initial cohort limited to five organisations
Personal review of every application. Response within five business days.
Be First to Know
Lucendus launches in mid-2026. Join the waitlist and we'll be in touch as early access opens — no spam, no sales cadence.
No spam, ever. See our Privacy Policy.