Keep useful systems connected to the operation.
Your operation already has systems that do important jobs. Lucendus provides integration surfaces for connecting their records and events to assets and work, with a deliberate choice of data ownership, permissions and connection scope.
Your systems.
One connected operation.
Keep the tools your people know. Connect finance, servicing, workplace systems and field data through Lucendus, with each integration shaped around your workflow.
Finance & business
Connect financial and customer records to the assets and work behind them.
- Xero
- QuickBooks
- MYOB
- SAP
- Odoo
- Invopop
- HubSpot
Servicing & maintenance
Keep service teams connected around equipment, maintenance and the work to be done.
- Fiix
- Limble
- UpKeep
- ServiceNow
IT & software management
Bring device, network and software information into your operational picture.
- Cisco
- Microsoft Intune
- Lansweeper
- Flexera
- Snow
Workplace & collaboration
Connect the messages, documents and calendars your teams use every day.
- Microsoft 365
- Outlook
- Excel
- Word
- Microsoft Teams
- SharePoint
- Google Workspace
- Gmail
- Google Calendar
- Slack
Sensing, control & location
Connect field signals and spatial context to the assets they describe.
- ChirpStack
- SCADA
- ArcGIS Pro
- QGIS
- ICEYE
AI & automation
Connect AI assistance and cross-system workflows to operational context.
- Anthropic
- Microsoft Copilot
- Power Automate
- Workato
- Zapier
Where disconnected records slow the work.
The same record is entered more than once
Repeated entry creates work and leaves teams reconciling differences between systems.
Identifiers do not line up
An equipment name in monitoring may not match the asset tag used by the service team.
A connector name hides the real scope
Knowing that two systems can connect does not tell you which records move, in which direction or under whose authority.
Define the connection around the work it supports.
Connect the records and events you need while keeping each system's responsibilities clear.
Configured integration instances
Manage the connection settings and credentials required for an available provider. Separate the provider's capabilities from the configuration chosen for your organisation.
APIs for operational records
Use supported API surfaces to exchange records with other systems. Agree identifiers, field mapping and update ownership before automating changes.
Events linked to a response
Connect relevant incoming events to the asset or work they concern. Define which information is useful and what follow-up the receiving team should perform.
Controlled access for connected tools
Scope integration and tool access to the intended operation. Review the available provider capabilities and permissions rather than assuming every installed connector supports every workflow.
A monitoring event needs to reach the maintenance team.
The integration maps the source equipment identifier to the corresponding Lucendus asset.
The team agrees which events should create work and what context should accompany them. Responsibility and follow-up are then handled in the work record rather than inferred from the monitoring message alone.
The rollout includes checking errors and duplicate events, as well as a successful message. That gives the team a connection it can operate and investigate when a source system changes.
Confirm the exact provider and workflow.
During discovery, confirm the available adapter, authentication method, data direction and supported operations for each system. API access does not imply a prebuilt connector, and a listed provider does not imply that every product feature is integrated. Start with a concrete exchange and expand after validation.
Start with a workflow your team knows.
Name the operational handover
Choose one record or event that currently requires repeated entry or manual forwarding.
Agree the connection contract
Define identifiers, field ownership, permissions and the handling of failed exchanges.
Validate with representative records
Test normal and exceptional cases before extending the connection to a wider scope.
Connected capabilities
- CapabilityAsset RegistryOrganise equipment, infrastructure, IT and biological assets with Lucendus. Connect asset identity, location, classification and work history in one registry.
- CapabilityAnalytics & AlertsConnect operational reports, asset context and alert response with Lucendus. Review the underlying work and assign responsibility for what needs attention.
- CapabilityWorkflows & ActionsConfigure operational work types, fields, conditions and actions with Lucendus. Make assignment and status changes repeatable and reviewable.
Explore Integrations with your team.
Bring the systems you use and one handover you want to improve. We can identify the integration scope that would support it.