One platform vs the categories you're already shopping or using.
We compete in three converging categories at once — ITSM, CMMS / EAM, and FSM — because the operations stack you actually need spans all three. Here's where we win now and where we're going next, and how we stack up against the competition.
Most asset-heavy operations evaluating Lucendus are also looking at one or two of the established categories — ServiceNow for ITSM, Maximo or a modern CMMS for asset and maintenance, Salesforce Field Service or ServiceMax for dispatch. Pick the head-to-head that matches your shortlist; the matrix gives you the full picture across categories. Why-Lucendus is the elevator-pitch version for sharing with your stakeholders.
We update these pages as the named platforms ship new features. Drop us a line if you have questions or updates. We'd rather correct it than win on a stale claim.
Choose a comparison
- Why usWhy LucendusThe short version. Where we win against every category, where we don't, what makes us worth a switch.
- Categoryvs ITSMServiceNow, Jira / Opsgenie, Freshservice, BMC Helix, Ivanti, ManageEngine. We compete on asset awareness and AI-native depth.
- Categoryvs CMMS / EAMIBM Maximo, SAP PM, Infor EAM, Fiix, UpKeep, Limble, MaintainX, eMaint. The full spectrum from enterprise to startup CMMS.
- Categoryvs Field ServiceSalesforce Field Service, ServiceMax, Microsoft Dynamics 365 FS, IFS. We compete on the asset-and-knowledge integration story.
- Categoryvs Build-It-YourselfExcel + scripts + a Power BI dashboard or a roll-your-own AI app. The honest case for buying.
- ReferenceCompatibility MatrixSide-by-side scoring against every category at once.
Let's talk about your shortlist
- Lifetime early-access pricing — locked for the duration of your relationship
- Direct roadmap influence — your problems drive prioritisation
- Platform configured against your actual data — not a demo environment
- Initial cohort limited to five organisations
Personal review of every application. Response within five business days.